MyCarePulse Privacy Policy

MyCarePulse is operated by NusaNova Technologies, a company registered in Malaysia. For any privacy-related questions, contact us at support@mycarepulse.app.This is our temporary contact email while we fix our domain email setup. We will update this information once the domain email is ready.

• Account information: name, email address, password.
• Health information you enter: blood pressure, blood glucose, cholesterol, weight, medications, appointments, uploaded reports.
• Device & usage data: device type, operating system, app version, crash logs, and diagnostic information.
• Payment information (for the MyCarePulse Standard plan): processed by our payment providers; we do not store full card details.

• To operate MyCarePulse and sync your health records across devices.
• To generate charts, trends, reports, and AI-assisted insights.
• To send reminders, service messages, and (with consent) product updates.
• To improve reliability, security, and performance.
• To provide customer support.

We process personal data based on your consent, the performance of our service to you, our legitimate interest in operating and improving MyCarePulse, and compliance with applicable laws.

We do not sell your personal or health information. We share limited data only with trusted service providers (cloud hosting, authentication, analytics, payment processing, AI providers) strictly to operate MyCarePulse, and where required by law.

We use administrative, technical, and organizational safeguards including encryption in transit, access controls, and audited infrastructure. No online service can guarantee absolute security; you are responsible for keeping your account credentials confidential.

You may delete your account at any time from within MyCarePulse. Upon deletion, your personal profile and health records are removed, subject to short-term backups and any legal retention obligations.

Depending on your jurisdiction, you may have the right to access, correct, export, restrict, or delete your personal information, and to withdraw consent. Contact us at support@mycarepulse.app to exercise these rights.This is our temporary contact email while we fix our domain email setup. We will update this information once the domain email is ready.

MyCarePulse is intended for users 18 years and above. Users under 18 may use MyCarePulse only with parental or guardian supervision.

MyCarePulse may integrate with third-party services such as Apple Health, Google Fit, payment processors, cloud providers, and AI providers. Those services operate under their own privacy policies.

We may update this Privacy Policy from time to time. Material changes will be notified in-app or by email where required by law.

NusaNova Technologies

Email: support@mycarepulse.app

This is our temporary contact email while we fix our domain email setup. We will update this information once the domain email is ready.

Website: https://www.nusanova.com.my