Question 1

What is MyCarePulse?

Accepted Answer

MyCarePulse is your AI-powered personal health companion designed to help you track your health, monitor trends, manage medications, store doctor visit records, and better understand your wellbeing over time.

Question 2

Who can use MyCarePulse?

Accepted Answer

MyCarePulse is suitable for anyone who wants to monitor their personal health, including blood pressure, blood glucose, weight, medications, appointments, and general wellness.

Question 3

Is MyCarePulse a medical device?

Accepted Answer

No. MyCarePulse is designed for health tracking and educational purposes only. It does not provide medical diagnosis or emergency healthcare services.

Question 4

How do I create an account?

Accepted Answer

Tap "Create an Account" from the login screen and follow the registration steps.

Question 5

I forgot my password.

Accepted Answer

Tap "Forgot Password" and follow the instructions sent to your registered email.

Question 6

Can I use MyCarePulse on multiple devices?

Accepted Answer

Yes. Simply log in using the same account to access your health records across supported devices.

Question 7

Can I edit a health record?

Accepted Answer

Yes. Open any record and tap the Edit icon.

Question 8

Can I delete my records?

Accepted Answer

Yes. Open a record and tap Delete. Please note that deleted records cannot be recovered.

Question 9

Can I export my records?

Accepted Answer

Yes. Health reports can be exported as PDF.

Question 10

How does AI Health Insights work?

Accepted Answer

MyCarePulse analyses your health records to generate educational summaries, trends, and wellness suggestions.

Question 11

Is the AI always correct?

Accepted Answer

No. AI insights are intended for informational purposes only and should not replace professional medical advice.

Question 12

Is my health data secure?

Accepted Answer

Yes. MyCarePulse uses secure technologies to protect your information and follows our Privacy Policy.

Question 13

Does MyCarePulse sell my personal data?

Accepted Answer

No. NusaNova Technologies does not sell your personal health information.

Question 14

Can I permanently delete my account?

Accepted Answer

Yes. You may delete your account from Settings. Please note that account deletion is permanent.

Question 15

How do I contact MyCarePulse?

Accepted Answer

How do I contact MyCarePulse?

Question 16

How can I suggest a new feature?

Accepted Answer

We love hearing from our users. Submit your ideas through Settings → Send Feedback.

Frequently Asked Questions

Getting Started

Account

Health Records

AI Health Insights

Privacy & Security

Support

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